At Naqsh The Label, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website.
Information We Collect
When you place an order, create an account, or contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment providers)
- Order history
- Any information you provide when contacting our customer support
We may also collect non-personal information such as your browser type, device information, IP address, and website usage data to improve your shopping experience.
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Improve our products, services, and website
- Prevent fraud and unauthorized transactions
- Send promotional emails or offers (only if you choose to receive them)
Payment Security
We do not store your complete payment card details on our servers. Payments are processed through secure third-party payment gateways that follow industry-standard security practices.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember your shopping cart and preferences
- Analyze website traffic
- Enhance your browsing experience
You can disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third-party service providers such as:
- Courier and delivery partners
- Payment service providers
- Website analytics providers
- Government authorities when legally required
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, misuse, or disclosure.
Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Delete your account or personal data where legally permitted
- Opt out of promotional communications at any time
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the contact information provided on our website.